New - This product is brand new, no screw marks, clean, and no signs of installation. Often this product is retail packaged, in sealed static bags, or otherwise sealed packaging.


New Pulls - Generally, this term is given to products that had been previously assembled into a computer system, and due to a change in specification, or a cancelled order, they were subsequently removed -- another similar term could be "new - tested".  Specifically, any type of card (video, sound, modem, etc.) may have screw marks or other signs of installation but the card should otherwise appear unused.


Refurbished - This product is reconditioned by either the manufacturer if stated or by a third party. You may consider this product to look and perform like new, however it may have been in use some time before reconditioning. Normally if refurbished by the manufacturer the product could actually be considered a New Pull. This product may show signs of installation but should look and perform like new otherwise. If refurbished by a third party, the product should be clean but may actually look a bit more used than new.


Used - Product has been installed and in use of some kind, either as a test bench part or in workstations. May show both signs of installation and signs of use.